To run it, in the Start Search box, type the following and hit Enter: msdt.exe /id DeviceDiagnostic 4] Update drivers for your scanner Run the Hardware and Devices Troubleshooter and see if that helps you. Read: Epson scan not working 3] Run Hardware Troubleshooter While there, you should also ensure that the DCOM Server Process Launcher, Shell Hardware Detection, Remote Procedure Call, and RPC Endpoint Mapper Services are Started and set to Automatic, as well. From here, it’s important to make sure that Startup Type is set to Automatic and Service Status is set to Running.įinally, click the Apply button then move along and check if your scanner is working. The next step, then, is to locate Windows Image Acquisition (WIA) Service, right-click on it, and then select Properties. Launch the Run dialog box, so do this by pressing the Windows Key + R, then type services.msc into the box and click on OK. You’ll need to check the status of some required Windows Services. Related: Windows Fax and Scan not working in Windows 11 2] Check Windows Services You’ll need to uncheck it, then click on OK to activate. Click on the tab that says Compatibility, then look for the option that says Run this program in compatibility mode for. Right-click on your scanner’s icon then select Properties from the menu list. This can be a big problem if it is, so follow the instructions below to determine if Compatibility Mode is connected with your scanner. The first order of action is to make sure your scanner is not set in Compatibility Mode. The following fixe will help you if your Scanner is not working on Windows 11/10:

You now need to double-click on the IP address that comes up, choose Edit, rename it, and finally, click OK.Īpart from the above tip meant especially for Epson scanners, the following suggestions should help you fix problems with scanners of any make.

From here, click on Network, then click on Add, and watch as it searches for an IP address. If it is your Epson Scanner that is not working, click on the Start button, locate the Epson folder, open the folder and select Epson Scan Settings. If you’re having problems with your Scanner, in particular, there is a way to set things straight. What’s important, is the fact that there are ways to fix the problem and get your scanner back to working form. You shouldn’t fret because you’re not the only one who is currently in this situation. Upgrading to Windows 10 can also cause many devices to cease working, and this also includes your scanner. At such times, you may see a Problem connecting to scanner message box. If your HP, Canon, Epson, or any other Scanner is not working on Windows 11 and Windows 10, this post will show you how to troubleshoot and fix Scanner errors problems & issues.

Epson scan windows 10